Cancellation policy

Subscription Orders Policy

Our subscription option is designed to make reordering easier and more flexible for our customers.

No automatic payments are taken.
When you subscribe to a product, we do not charge your card in advance and no payments are collected automatically.

Instead, when your subscription date approaches, you will receive a notification or reminder from us. At that point, you can review your order and choose whether or not to place the order.
The order will only be processed and charged if you manually confirm and place it.

You are always in full control of your subscription:

• You can skip an order

• Modify your subscription

• Or cancel it entirely at any time before placing an order

If you do not confirm the order, no payment will be taken and no products will be shipped.

This approach ensures transparency and gives you complete flexibility — you decide when and if you want to proceed with each order.

If you have any questions about subscription orders, please contact us at
📧 online@memocashandcarry.co.uk