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Thank you for shopping with Memo Cash & Carry (“we”, “our”, “us”).
This Shipping Policy explains how we process, ship, and deliver your orders placed through https://memocashandcarry.co.uk.
Orders are typically processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders placed on weekends or public holidays will be processed on the next working day.
During peak periods or promotional campaigns, processing times may be slightly extended. We appreciate your understanding.
We deliver across the United Kingdom. Shipping fees are calculated based on delivery region and total order weight, as detailed below.
Delivery times are estimates and may vary depending on courier performance and external factors beyond our control.
| Weight Range | Shipping Fee |
|---|---|
| 0 – 1.99 kg | £3.49 |
| 2 – 4.99 kg | £4.99 |
| 5 – 9.99 kg | £5.49 |
| 10 – 14.99 kg | £5.99 |
| 15 – 19.99 kg | £7.99 |
| 20 – 29.99 kg | £9.99 |
| 30 – 39.99 kg | £14.99 |
| 40 – 49.99 kg | £19.99 |
| 50 – 59.99 kg | £25.99 |
| 60 – 69.99 kg | £29.99 |
| 70 – 79.99 kg | £34.99 |
| 80 – 89.99 kg | £39.99 |
| 90 – 99.99 kg | £44.99 |
| 100 – 499.99 kg | £64.99 |
| 500 – 999.99 kg | £120.00 |
| 1000 – 1499.99 kg | £160.00 |
| 1500 – 1999.99 kg | £220.00 |
| 2000 – 2499.99 kg | £300.00 |
| 2500 – 4999.99 kg | £400.00 |
| 5000 – 20000 kg | £650.00 |
| 20,000 kg and over | £800.00 |
(Northern Ireland & British Forces)
| Weight Range | Shipping Fee |
|---|---|
| 0 – 1.99 kg | £5.75 |
| 2 – 4.99 kg | £5.99 |
| 5 – 9.99 kg | £7.99 |
| 10 – 14.99 kg | £8.99 |
| 15 – 19.99 kg | £13.99 |
| 20 – 29.99 kg | £16.99 |
| 30 – 39.99 kg | £22.99 |
| 40 – 49.99 kg | £27.99 |
| 50 – 59.99 kg | £33.99 |
| 60 – 69.99 kg | £37.99 |
| 70 – 79.99 kg | £42.99 |
| 80 – 89.99 kg | £47.99 |
| 90 – 99.99 kg | £52.99 |
| 100 – 499.99 kg | £70.00 |
| 500 – 999.99 kg | £140.00 |
| 1000 – 1499.99 kg | £180.00 |
| 1500 – 1999.99 kg | £240.00 |
| 2000 – 2499.99 kg | £320.00 |
| 2500 – 4999.99 kg | £420.00 |
| 5000 – 20000 kg | £700.00 |
| 20,000 kg and over | £1,000.00 |
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to become active.
Customers are responsible for providing accurate and complete delivery details at checkout.
We are not liable for delays or failed deliveries caused by incorrect or incomplete address information.
If you need to update your address, please contact us immediately at
📧 online@memocashandcarry.co.uk
(Address changes may not be possible once the order has been dispatched.)
If your order does not arrive within the estimated timeframe:
Check your tracking link for updates
Contact the courier directly if required
If the issue remains unresolved, email us at online@memocashandcarry.co.uk
We are not responsible for parcels marked as delivered but subsequently lost or stolen.
At this time, we only ship within the United Kingdom.
For wholesale, pallet, or export enquiries, please contact
📧 online@memocashandcarry.co.uk
Memo Cash & Carry is not responsible for delivery delays caused by circumstances beyond our control, including but not limited to:
weather conditions, strikes, courier disruptions, or force majeure events.
We will make every reasonable effort to keep customers informed of significant delays.
For any shipping or delivery enquiries, please contact us at:
📧 online@memocashandcarry.co.uk